Shipping policy
Shipping Policy
Thank you for shopping with Joswift. We are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed on Sundays or public holidays.
- During high-demand periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- India: 5–12 business days
- International: 7–20 business days (where available)
Please note that delivery times are estimates and may vary due to factors beyond our control.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.
Delays
Unexpected delays may occur due to:
- Weather conditions
- Public holidays
- Customs clearance
- Courier service disruptions
- High order volume
We appreciate your patience in such situations.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact our support team. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM (IST)